Infrastructure Engineering, Tech Lead

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Role: Infrastructure Engineer, Tech Lead

The Infrastructure Engineer Tech Lead is a technical role within the Infrastructure Organization. This associate is a hands-on, individual contributor who also exhibits the ability to lead initiatives to completion within his space, and collaborate with cross-functional teams to execute projects. This associate will participate in steady state support and continuous improvement in the function and stability of our network infrastructure. The individual and team supports all components of the network including; switching, routing, firewalls, load balancing, Azure based network security groups, VPN, LAN, WAN, wired and wireless networks. On call support will be required.

Project Responsibilities:

Collaborate with our other IT application teams, information security teams, and infrastructure teams to architect and produce a detailed design of network infrastructure for the implementations of new applications and modification of existing applications.

Execute the implementation of all components of network infrastructure, troubleshoot issues and collaborate on issue resolution.

Ensure documentation is updated and complete for production support teams and activities, build from scratch where required.

Steady State Responsibilities:

Guide level one firewall and load balancer support team in issue resolution when its escalated.

Create or modify complex firewall rules (Palo Alto) or load balancer set up (F5, Azure) that exceed the capabilities of our level one support team or set the standard for ongoing rule set up.

Perform level one and two issue resolution for non-firewall network functions; LAN, WAN, wired, wireless, etc.

Perform administrative functions related to the function of or monitoring of network devices

Use ITIL processes (especially problem), past experience, and ongoing learning to continuously improve our network infrastructure.

5+ Years of experience in networking, firewall set up and administration, load balancing

Ability to independently resolve network, firewall, and load balancing issue or execute new set up once corporate standards are shared.

Ability to share knowledge with intent to increase overall team knowledge and skills.

Ability to organize assignments, recognize when workload exceeds capacity, and request help

Ability to articulate points of view or recommendations in written presentations or in discussion in terms understandable by management and peers

Basic knowledge of ITIL (incident, problem, request) processes and willingness to learn Service Now and vendor partner tools/portals to execute those processes.

Education & Skills:

CCNA/CCNP Nice to have

Palo Alto Certifications Nice to have

CWNA Nice to have

Arista Certifications Nice to have

Core Competencies:

Lead with Curiosity & Humility

Build High Performing Teams for Today & Tomorrow

Influence & Inspire with Vision & Purpose

Observe, Engage & Connect

Strive to Achieve Operational Excellence

Deliver Business Results

Benefits

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details.

View Benefits Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.