Digital Solutions Support Specialist

Technical Qualifications

• Proven expertise in troubleshooting and resolving both front-end and back-end issues.

• Advanced proficiency in HTML, scripting languages (Node/JavaScript), CSS/SAAS, and frameworks like

React, Angular, Nuxt. Expertise in WebGL/GLSL is nice to have.

• Development knowledge of iOS applications, encompassing both local and web-served platforms,

using Objective-C and Swift.

• In-depth knowledge of backend technologies, including Java Spring Boot, VueJS, MySQL, and Python.

• Familiarity with content management systems such as WordPress, Statamic, Drupal, and proficiency

in digital marketing tools.

• Experience with release pipelines and a solid understanding of DevOps practices.

• Knowledge of cloud services, with a preference for experience with AWS is a plus

Soft skills

• Strong analytical and problem-solving skills to diagnose and address technical issues efficiently.

• Excellent communication to collaborate effectively with cross-functional teams and communicate

technical concepts to non-technical stakeholders.

• Ability to adapt to evolving technologies, frameworks, and methodologies.

• Proven ability to work collaboratively in a team environment and contribute to a positive team culture.

• A customer-centric approach to understand and address user needs and issues.

• Effective time management skills to prioritize tasks and meet deadlines.

• Experience in documenting processes, troubleshooting steps, and support procedures.

• Commitment to continuous learning and staying updated on industry trends and best practice

Summary of role requirements:

Flexible hours available

2-3 years of relevant work experience required for this role

Working rights required for this role

Full time