Campaign Manager
Description:
Production Managers are the brains when it comes to training and managing an effective team that can work to organizational deadlines and KPIs. They have a grasp of the trends in the market to maximize reach to potential clients.
Scope of Responsibilities
Manage digital campaigns, ensuring that they meet Client objectives and excellent results.
Work with the Sales team in developing integrated marketing solutions that directly address the clients’ needs/wants.
Monitor campaign performance and provide sales and clients with upselling and optimization recommendations.
Produce campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings.
Accountable for delivering the Group’s Production Quota and maintaining specified Group KPIs
Plan, organize, and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web marketing, and continuously discover other means to generate lists and production.
Manage digital campaigns, ensuring that they meet Client objectives and excellent results.
Overall in-charge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call flow, LN scheme, etc.)
As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to the staff.
Monitor attendance and schedule adherence of the group and maintain the company’s standard DA Ratio.
Practice and ensure compliance with all company policies and procedures
Deliver regular reports of campaign results per company’s requirement or Client/ Account Manager’s requirement
Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations, follow-up, and corrective counseling as needed.
Assist the Account Manager in maintaining a positive, motivating, and high-energy working environment.
Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies
Maintain regular measurement of the ROI of campaigns.
Other tasks that are assigned by the supervisor or CEO
Qualifications:
Experience of at least three (3) years as a Supervisor or Manager for a company in a related field.
Possesses a Bachelor's degree in any field.
Should be of legal age.
Excellent communications skills.
Amenable to work in an office-based setup.
Sales/Marketing experience is a plus but not required!
Why Callbox?
Fixed Schedule and Weekend Off
Attractive Weekly and Monthly Cash Incentives.
Advancement Opportunities
Outstanding Health and Medical Benefits
Free Meals every day!
Office-based
Monthly Big Corporate events and parties
Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More!
Summary of role requirements:
Looking for candidates available to work:
Monday: Evening, Afternoon, Morning
Tuesday: Evening, Afternoon, Morning
Wednesday: Evening, Afternoon, Morning
Thursday: Evening, Afternoon, Morning
Friday: Evening, Afternoon, Morning
2-3 years of relevant work experience required for this role
Working rights required for this role
Full time