Employee Relations Specialist - BGC, Taguig - START

Be part of our Employee Relations Specialists and join our #iOPEXHappyAtWork today!

Responsibilities:

Ensure employees’ compliance with company rules and regulations pertinent to contents of the company's employee manual

Conduct case investigations; prepare documentation and recommendations for

corrective/disciplinary actions.

Prepare and issue disciplinary actions, employee contract extensions, end of contract notice, termination, regularization, and suspension letters.

Responsible for the follow through of issuance of confirmation letters and probation extension letters.

Develop and update a systemized tracker for Administrative Hearing, Attrition, Separated Employees, and other required reports

Case management of people related issues such as: disciplinary, grievance and absence management.

Conduct Admin Hearings, Exit Interviews and Exit Interview Analysis.

Plan and prepare company-related events and activities.

Attend Focused Group Discussions once a month

Other duties and responsibilities as requested.

Qualifications:

Must be a graduate of BS Psychology, Human Relations Management, Humanities and the likes.

Must be an experienced Employee Relations Specialist specializing in Labor Relations for a minimum of 1-3 years in a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs.

Familiar with the Philippine Labor Code and has adept knowledge and experience in handling Labor Cases.

Experience and exposure in conducting FGD, attrition analysis and recommendations.

Must have had experience in initiating and handling employee engagement activities.

Must have Excellent Verbal and Written English Communication Skill

Has good Problem Solving and Decision-Making Skills

Must be willing to be assigned in the night shift / graveyard shift

Must be able to work weekends and holidays as needed

Must be willing to work in Bonifacio Global City, Taguig City

1 Day hiring Process:

Initial Interview

Final Interview

Job Offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

Competitive salary package

Exciting employee engagement activities

Learning sessions every week

Fast career growth

Accessible location

HMO

OT/Holiday pay

Leave credits

Leave conversions

Night differential

Uncapped annual appraisal

2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

Send a message to, Anton

Walk in and look for me - our office is located in SIX/NEO (previously Net Lima) 12th Floor 26th street 5th avenue BGC, Taguig

Job Types: Full-time, Permanent

Benefits:

Additional leave

Company Christmas gift

Company events

HMO

Opportunities for promotion

Paid training

Incentives

Schedule:

Shifting schedule

Supplemental pay types:

13th month pay

Overtime pay

Night Differential

Performance bonus

Annual Appraisal

Summary of role requirements:

Flexible hours available

2-3 years of relevant work experience required for this role

Working rights required for this role

Full time