Servicenow

Role name: Servicenow Developer

Role Description: ? Develop ServiceNow solutions and enhancements using core Platform capabilities? Design and develop Virtual Agent and Portal capabilities.? Working closely with process owners, clients, stakeholders, and internal customers in gathering requirements and converting them into solutions? Design, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilities? Advanced scripting of business rules, Script Includes, Client Scripts, ACLs, UI Policies, Orchestration activities etc.? Create integrations with other systems to manage various automated workflows and activities? Creating ServiceNow reports and Dashboards? Create and maintain ServiceNow Custom portals.? Create and maintain ServiceNow Mid server instances.? Knowledge in different modules of ServiceNow ? ITSM, CSM? Provide maintenance and support over ServiceNow Platform? Maintain an understanding of ServiceNow modules and licensing functionality

Competencies: Digital : ServiceNow_IT Service Management, ServiceNow

Experience (Years): 8-10

Essential Skills: 8+ years of ServiceNow design, development and implementation experience4+ years of ServiceNow experience in Developing Virtual Agent and PortalsITSM, CSMAsset ManagementSOAP REST and JSON frameworksServiceNow Mid server instancesDesign, develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilitiesGreencard must

Desirable Skills: ? Strong understanding of ITIL processes and how they can be implemented in ServiceNow such as Virtual Agent, Portals, Incident, Problem, Change, Knowledge, CMDB, reports/metrics etc.? Certified ServiceNow Administrator and Developer preferred? Certified Implementation Specialist (CIS) preferred? Strong understanding of SOAP, REST and JSON frameworks? Strong understanding in Asset management ? Strong understanding in CSM module? Excellent oral and written communication skills? Ability to communicate effectively to team members/stakeholders/process owners? Highly Customer service orientated? Strong interpersonal skills? Ability to effectively prioritize and execute tasks? Strong analytical and problem solving skills? Experience in project delivery skills and skillfully working with stakeholders, customers and clients? Work in challenging and highly paced environments? Ability to multi-task

Country: United States

Branch City Location: Phoenix,AZ

PHOENIX

Phoenix,AZ

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.