Spa Coordinator

Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management.

Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam.

Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality.

For more information, visit Northwood's website at

Job Description

Job Summary

Ensures guests have a pleasant and memorable experience at the spa by maintaining smooth operations in the spa locker room and facilities area.

Job Duties

Performs opening job duties to include turning on lights, music, steam room, sauna, etc.

Oversees the operation and daily sanitation of the steam and sauna areas.

Performs general housekeeping duties, such as vacuuming, sweeping and removing trash.

Dusts and straightens furniture.

Performs minor maintenance work.

Monitors the operation of the locker room and facilities area.

Provides robes and shoes to guests at the issuance desk.

Replenishes guest amenities, clothing and towels.

Sets-up and maintains the refreshment areas in the lounge.

Assists with the removal of soiled/clean linen to/from the Housekeeping Department.

Acts as an attendant in the hotel's fitness center as needed.

Education and Experience

High school diploma or equivalent preferred

Customer service or similar work experience preferred but not required

Skills Abilities

Excellent verbal communication skills

Strong organizational skills

Ability to work a flexible schedule, including evenings, weekends and holidays

Physical Requirements

Ability to walk and move about spa throughout shift, bend, kneel, talk, hear, reach, sit, grasp and perform repetitive motions

Ability to push, pull, lift, carry or otherwise move up to 50 lbs.

We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations.

We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.