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Massage Therapist

Company:
XpresSpa
Location:
Philadelphia, PA, 19107
Posted:
May 15, 2024
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Description:

Apply Description If you are a passionate and skilled massage therapist looking to contribute to a serene and rejuvenating environment for travelers, we invite you to join our team.

As a Massage Therapist at our airport spa, you will play a pivotal role in providing exceptional massage and bodywork services to travelers seeking relaxation and relief during their journeys.

This position requires a skilled and compassionate professional who can deliver high-quality treatments, creating a haven of tranquility amidst the airport environment.

Responsibilities: Massage and Bodywork Services: * Perform a variety of massage techniques and body treatments based on guest preferences and spa protocols.

* Customize treatments to address the specific needs and concerns of individual clients.

* Maintain a high standard of professionalism, hygiene, and client confidentiality.

* Knowledge of safety protocols and the ability to recognize any contraindications for certain stretching techniques.

* Ensure exceptional guest satisfaction by delivering consistent, high-quality massage services.

* Communicate effectively with clients to gather feedback and address any concerns or adjustments to the treatment.

* Uphold the spa's standards for excellence in service delivery.

Guest Service: * Greet clients with a warm and welcoming demeanor, creating a positive first impression.

* Conduct thorough consultations to understand clients' preferences and any specific health considerations.

* Educate clients on the benefits of different massage modalities and recommend personalized treatment plans.

* Maintain a professional and ethical approach in all interactions with guests.

Problem Resolution: * Address and resolve guests concerns or issues promptly and professionally.

* Escalate complex matters to management when necessary.

Sales: * Promote spa services and products to guests.

* Provide product knowledge and recommendations to customers.

* Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue.

Team Collaboration: * Coordinate with Guest Services Coordinator and other spa staff to ensure a seamless and coordinated guest experience.

* Participate in team meetings and training sessions to enhance skills and stay informed about spa offerings.

Sanitation and Safety: * Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.

* Follow spa policies and procedures related to health and safety.

Compliance: * Adhere to all relevant regulations and polices related to spa operations.

* Maintain confidentiality regarding guests' information and spa procedures.

* Participate in continued education in your field to remain current on your license.

Required Qualifications * Valid Massage Therapy License/Certification in State/County * Proficiency in massage modalities.

* Excellent Interpersonal and Communication Skills.

* Ability to adapt massage techniques based on individual client needs.

* Knowledge of Anatomy and Physiology.

* Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers.

* Must be able lift/push/pull up to 35 pounds.

Preferred Qualifications: * Two or more years of experience as a Massage Therapist, preferably in a salon or spa setting.

* Demonstrated attention to detail and a passion for providing exceptional customer service.

* Valid certification in stretch therapy or related field a plus.

* Ability to work in a fast-paced Environment.

Please send your resume to . We look forward to hearing from you!

*Full-time positions only.

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