Apply Description If you are a passionate and skilled massage therapist looking to contribute to a serene and rejuvenating environment for travelers, we invite you to join our team.
As a Massage Therapist at our airport spa, you will play a pivotal role in providing exceptional massage and bodywork services to travelers seeking relaxation and relief during their journeys.
This position requires a skilled and compassionate professional who can deliver high-quality treatments, creating a haven of tranquility amidst the airport environment.
Responsibilities: Massage and Bodywork Services: * Perform a variety of massage techniques and body treatments based on guest preferences and spa protocols.
* Customize treatments to address the specific needs and concerns of individual clients.
* Maintain a high standard of professionalism, hygiene, and client confidentiality.
* Knowledge of safety protocols and the ability to recognize any contraindications for certain stretching techniques.
* Ensure exceptional guest satisfaction by delivering consistent, high-quality massage services.
* Communicate effectively with clients to gather feedback and address any concerns or adjustments to the treatment.
* Uphold the spa's standards for excellence in service delivery.
Guest Service: * Greet clients with a warm and welcoming demeanor, creating a positive first impression.
* Conduct thorough consultations to understand clients' preferences and any specific health considerations.
* Educate clients on the benefits of different massage modalities and recommend personalized treatment plans.
* Maintain a professional and ethical approach in all interactions with guests.
Problem Resolution: * Address and resolve guests concerns or issues promptly and professionally.
* Escalate complex matters to management when necessary.
Sales: * Promote spa services and products to guests.
* Provide product knowledge and recommendations to customers.
* Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue.
Team Collaboration: * Coordinate with Guest Services Coordinator and other spa staff to ensure a seamless and coordinated guest experience.
* Participate in team meetings and training sessions to enhance skills and stay informed about spa offerings.
Sanitation and Safety: * Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.
* Follow spa policies and procedures related to health and safety.
Compliance: * Adhere to all relevant regulations and polices related to spa operations.
* Maintain confidentiality regarding guests' information and spa procedures.
* Participate in continued education in your field to remain current on your license.
Required Qualifications * Valid Massage Therapy License/Certification in State/County * Proficiency in massage modalities.
* Excellent Interpersonal and Communication Skills.
* Ability to adapt massage techniques based on individual client needs.
* Knowledge of Anatomy and Physiology.
* Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers.
* Must be able lift/push/pull up to 35 pounds.
Preferred Qualifications: * Two or more years of experience as a Massage Therapist, preferably in a salon or spa setting.
* Demonstrated attention to detail and a passion for providing exceptional customer service.
* Valid certification in stretch therapy or related field a plus.
* Ability to work in a fast-paced Environment.
Please send your resume to . We look forward to hearing from you!
*Full-time positions only.