Inside Sales Associate

Fashion Furniture Rental is currently seeking a Full-Time Customer Care Specialist for our San Diego location. This person will be responsible for providing excellent customer service to both our existing customer accounts and our prospective customers though answering client inquires via internet, e-mail and telephone, lead follow up, issuing quotes and closing deals. Candidate must be reliable, energetic, customer-friendly, detail-oriented, and possess excellent time management skills. If this describes you and you want to help grow and service our California and Texas territories, submit your resume today!

Our Mission is helping people feel @ home wherever they are.

Based in San Diego, Fashion serves Southern California, the Bay Area and the Dallas/Fort Worth Area. Click the link for more information

Essential duties and responsibilities include:

Provide excellent customer service to our existing clients and prospects

Assist with residential and home staging furniture rentals

Assist in producing new leads for new business

Handle inbound calls regarding customer inquiries and contract generation

Maintain client call scores of 90% or higher

Close business, maintain a closing ratio of 73% or higher

Process orders resulting in a 90% accuracy level

Complete guest cards in our CRM for all incoming calls

Generate and facilitate customer contracts

Activity management with fulfilling requests and resolving challenges for accounts

Assist sales reps with lead follow up and other various projects as assigned

Administrative duties and data entry such as: building contracts, scheduling activity on daily routes

Knowledge of inventory and identifying ongoing inventory issues

Show a willingness to do whatever's needed to support our team

May provide support as needed to existing Corporate Housing clients (cross-training)

Requirements:

Ability to work Monday - Friday with the possibility of some Saturdays

Must possess excellent telephone etiquette, communication and organizational skills

Applicants should have exceptional verbal and written skills, specifically the ability to coordinate multiple activities for numerous accounts and feel confident and comfortable working with clients over the phone and in person

Candidate must maintain a willingness and ability to learn and understand our products and procedures.

Effective time and priority management

Must be computer savvy; experience with MS Outlook and Office required

2-5 years of inside sales experience preferred.

Property Management experience a plus

Design or merchandising experience a plus

Retail sales experience a plus

Our company is a stable, employee-oriented organization, providing a fun, team-oriented atmosphere.

Compensation: D.O.E. $20-$22 per hour plus commission opportunity

To Apply:

Equal Employment Opportunity