Assistant Cemetery Manager

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Assist location management with the daily operations of a single Cemetery within the Funeral Home industry.

Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth.

Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

**JOB RESPONSIBILITIES** **Operations 40 %** + Assist GM with the day-to-day activities ensuring on-time services and accurate interments.

+ Assure the cemetery's operating practices comply with applicable federal and state regulations and Company policies + Assist the GM with planning the location's community involvement events and develop new ideas to continue to improve the location's reputation and grow the business.

+ In absence of the GM, fulfill necessary daily responsibilities and decision making + Ensure cemetery maintenance is are clean, manicured, and in working order, budgeting appropriately for repairs including equipment and furniture **People Development 20 %** + Assist in associate training and development; ensure all associates stay up to date on Dignity University Courses + Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration **Office Administration 40%** + Oversee support staff to ensure all Death Certificates and Life Insurance claims and forms are accurately completed and scanned to HMIS + Conduct blind checks + Process and complete all deliveries in HMIS + All SOX Reports (Cemetery and Funeral Home) + Code and pay all invoices for both cemetery and funeral home + Manage memorial orders and installations + Create a paperless environment at both the cemetery and funeral home by ensuring all files are scanned to HMIS + Process all At-Need and Pre-Need Cemetery Contracts + Process and file all Pre-Need funeral contracts with the Attorney General's office + Process all payments for Cemetery and Funeral Home + Update Property Inventory (HMIS / Maps/ Lot Books should all match) + Assist in finance and expenses management; Run reports and identify trends to make observations and improvement suggestions **MINIMUM Requirements** **Education** + High school diploma or equivalent + Technical schooling diploma or Mortuary Science preferred **Experience** + Minimum five (3) years industry experience in the applicable discipline with progressively increased responsibilities + Minimum (1) years of experience managing people or projects + Budgeting and expense control experience strongly preferred **Knowledge, Skills and Abilities** + Ability to work evenings and weekends + Financial and business acumen + Proficient in MS Office suite + Excellent customer service skills + Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers Postal Code: 22042 Category (Portal Searching): Operations Job Location: US-VA - Falls Church Job Profile ID: F00352 Time Type: Full time Location Name: National Funeral Home - Northern Virginia PCC & Crematory - OH Terr Washington/Baltimore - OH Mkt Northern Virginia - OH Mkt Maryland/DC