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Veterinary Client Care Professional

Company:
Thrive Pet Healthcare
Location:
South Riding, VA, 20152
Posted:
May 15, 2024
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Description:

Dulles South Veterinary Center is hiring a Client Care Professional to join our AMAZING team!

Job seekers with vet, veterinary assistant, animal care or pet hospital experience would be a good candidate for this role.

You Take Care of Pets, We Take Care of You * Full Medical, Dental and Vision insurance eligible on Day 1 * 401 K with Employee Match * Access to a vast network of opportunities and knowledge sharing with our partner hospitals throughout the country * Access to reproductive health benefits, paid parental leave and back up child or elder care plan * New in 2022!

Paid "purrr-rental leave" available to all employees when they adopt a new pet * Paid continuing education Our Ideal Candidate: * This is a full-time position but we are willing to accept part-time applicants as well.

* Prior veterinary experience preferred * Flexible for Weekends, Evenings, and Holidays.

* Flexibility to work five 8 hour shifts or four 10 hour shifts a week based on staff availability.

* Highly prefer prior veterinary experience, on-the-job training to be expected.

* Attention to detail, customer service focus, must be agile to policy & protocol adjustments.

* Customer service is a top priority and our candidates must be able to balance hospital protocol and client service needs to ensure client satisfaction.

* Candidate must be comfortable with Microsoft Suite, digital fax, digital records, client texting, and juggling multiple software applications.

* Our client care professionals assist in patient chart entry and maintenance, grammatical and writing skills are necessary for high performance.

* Account management in maintaining that all clients and patients have up-to-date paperwork and records both attached and updated within the practice management software.

* Experience with veterinary software preferred * Experience with AVImark is a plus.

Our benefits package is one of the best and includes health, dental, vision, life, 401k, paid time off, paid parental leave, pet benefits, and more!

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