Site Leader

Summary

Manager Job Description: Pay rate is $21 per hour. This is FIserv so please do not use Sterling but give the chosen candidate the link in documents and the background will be done by HireRight.

Manager is seeking a strong, independent self starter with proven supervision work experience. It will be a 1-person site and the position is for an office manager. I need a high energy, self- motivated starter. It will not be a high-volume site, but they will be responsible for mail, print, office supplies, reception, etc. They will also provide general support to senior level executives .The site will require a lot of walking, standing, but lifting. Not more than 50lbs, but assistance provided if needed.

Resumes will be reviewed for A high energy, self, starter, with customer service and computer experience and longevity on work history. Must be able to communicate in writing, email and verbally in English language.

Dress code is Business casual and we will provide uniforms

Report to Fiserv 8890 Lyra Dr Columbus Ohio 43240 and parking is free.

Shift Timings

8:00 AM to 5:00 PM (Mon to Fri)

Job Type : Temp to Engage

Roles & Responsibilities

Leads day-to-day operations of specified up to 2-person site, service or shift. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers and various business units to maintain an acceptable work environment. Responsible for assisting in the daily management of assigned facility by reporting and escalating facility related issues; assists in maintaining acceptable profit levels and ensures that customer expectations are met. The Site Leader is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned.

Responsible for effective implementation and management of RICOH Service Excellence.

Understands Service Level Agreements and is able to execute and report on effectively achieving them.

Understands contractual obligations and is able to track compliance and remedies.

Functions as a document specialist or other operations worker.

May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required.

Handles formal contact with the customer on a daily basis in MS.

May include interaction with contracted vendors, facility management and occupants.

May be required to escort vendors through tours, inspections or problem resolution. Reports light bulb outages, plumbing issues, system malfunctions and assist in scheduling repairs as required.

May assist in small office moves to include; movement of smaller items, assessing seating, layout needs and scheduling.

May be responsible to monitor levels and manage ordering of office supplies and stationary.

Conference room coordination and A/V equipment resource management.

Provides training on workflow and machine operations when necessary.

Ensures payroll accuracy by overseeing and correcting all time clock punches.

Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.

Ensures the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline compliance.

Meets quality and deadline standards by the effective use of job scheduling practices.

Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.

Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.

Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results.

Maintains positive internal working relationships with all department employees by communicating in a professional manner.

Completes site reports and other paperwork on time and accurately.

Completes month-end management report in the absence of Site Manager.

Possesses ability to manage financial results by interpreting projecting, managing declining balances and reconciling profit and loss statement.

Responsible for managing P&L.

Performs other duties as assigned.

Assist the assigned AOM/ESM or NOM with staffing and performance management of site personnel”.

Uses Ricoh policy and tools to address any performance and/or attendance issues for direct reports.

Place requisitions for site products and supplies by utilizing Oracle’s iProcurement application.

Typically, an office environment with adequate lighting and ventilation, and a normal range of

temperature and noise level.

Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information.

Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).

Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

Please send your resume to