Desktop Support

Job Description

Duration

6

Duration Unit

Month(s) Contract to hire

Req Description

Description

Same type of position providing hands on desktop support for users both in a production envrionment as well as office environment. The Carlisle, PA location will be looking for a more junior technician that is comfortable working with Macintosh OS as well. Carlisle has a total team size of 4 people so this person can be more junior and learn from the team.

Enterprise Req Skills

Windows 10,Support,Desktop,Active directory,Hardware,printer support,Mac,Office 365,Mobile,Sccm,powershell,Windows,Imaging,Troubleshooting hardware

Job Title

desktop support specialist

Top Skills Details

1) Windows Based Env - Teams/MS Office/Active Directory/SCCM - for deployments, imaging, pushing software updates

1B) The 2nd role requires less overall stand alone experience and is looking for someone with Macintosh OS support.

2) Hardware and software troubleshooting - Printers/Faxes/peripheral devices. Use Xerox & Zebra printers on production floor

3) Asset Management at the site and experience with some mobile device management and troubleshooting of cell phones.

Worksite Address

Carlisle,Pennsylvania,United States,17057

HOURS: Overnight shift 6P-4:30A WEDNESDAY- SATURDAY

Additional Information

Drug Test Required

true

Experience Level

Entry Level

External Communities Job Description

TEKsystems has 2 openings for Desktop Support technicians working within a production based environment.

EVP

Contract to hire within a company that is continuing to grow.

Work Environment

70% Production Warehouse floor and 30% office and administrative support

Additional Skills Tags

Windows,Imaging,Troubleshooting hardware

Additional Skills & Qualifications

- Sole point of contact for IT needs

- Strong networking knowledge of basic server/network set ups

- Hardware/Software troubleshooting

a) They have warranties for most devices so no assembly or tear down, but need to troubleshoot and repair.

- SCCM for imaging devices including deploying images and software updates and potentially even experience creating images from scratch

- Mobile Device Management

- Asset Management

- Powershell experience is a HUGE plus

- Attention to detail as will be sole POC at the plant

Business Qualification

Impact to the Internal/External Customer

Interview Information

2 Step process. 1) With hiring managers via Teams 2) In person interview with local HR and General Manager of facility

Why is Position Open?

Business Challenge

has continued to grow their logistics and manufacturing capacity thru the pandemic and these 2 facilities support Apple and Dell.