Sales Associate

Job Description

SALES ASSOCIATE

Private Postal Systems is a family-owned postal service office providing private PO Boxes to customers as well as shipping and mailing services since 1980. Located in 12555 Biscayne Blvd North Miami, FL

Private Postal Systems is currently seeking an experienced Sales Associate to assist in the day-to-day operations of the store with the skills and qualifications listed below.

Shipping & Receiving Assistant:

The Shipping & Receiving Sales Assistant is responsible for professionally picking, packing, and providing the necessary documentation to ship materials domestically and internationally. As well as but not limited to, performing depot-to-depot transfers, applying freight costs to customer invoices, handling POS, and maintaining accurate inventory records.

General Responsibilities:

Smile. Greet customers, enquire the nature of their business, and assist in the completion of their request.

Always make sure client leaves satisfied.

Direct and educate customers into best product or option for their need, having in mind to always increase store sales.

Answer telephone and relay calls and messages

Receive and process packages for courier shipping, including lifting and weighting packages on scale, accessing Manifesting software, generating labels, and retrieving from customer's vehicle when requested. UPS/ DHL/ FEDEX/ USPS

Receive, sort and place mail in mailbox modules accurately.

Packs and ships customer’s items in accordance with courier guidelines and clients request

Write documents for traces and shipping claims.

Opens and reacts to electronic mail for the store and follows-up, when required, to ensure proper action is taken.

Operate copiers, fax machines, binding equipment, and all other office machines in a safe, efficient, and productive manner. When needed help customers operate office machines.

Record all sales transactions on POS and accurately process cash, check, and credit card transactions. Print reports as requested.

Close out of POS to include: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with Company policy and procedure.

Operate cash registers and all other software packages.

Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies, being informed of product specifics (i.e. warranties, durability claims, pricing, etc.)

Cleans and maintains the store and the supplies necessary to run the store on a daily basis.

Collection of mail from US Post Office Center.

Performs any other duties related to the position of sales and service Center Associate.

Qualifications:

Associate degree (preferred but not required).

1+ years of shipping and receiving experience.

Knowledge and proper use of commercial invoices for overseas shipments.

Strong proficiency with MS Office, Word, Excel, and online shipping software such as UPS, FEDEX, and DHL.

Knowledge of proper packaging methods and ability to interpret visual aids used to convey specific packaging requirements.

Strong organizational skills a must.

Good interpersonal skills and experience dealing with vendors, coworkers, and customers.

Works well independently and with moderate supervision.

Punctual, meticulous, and reliable

**Candidates must be legally authorized to work in the U.S. and pass a thorough background check.

Working Conditions:

Workdays can be up to 8 hrs per day starting at 9 in the morning till 5:30pm

Must be able to lift heavy packages up to 50 lbs

We are a smoke free, drug free environment with a 0 tolerance policy

Will work in office.

Regularly required to sit, stand, bend, reach and move about the facility.

Schedule: TBD

Experience:

Shipping & receiving (Preferred)

Sales Associate (Preferred)

Language:

English (Required)

Spanish (Preferred)

Benefits:

Paid Time Off (PTO) by accumulation and request

Job Offer:

Private Postal Systems at 12555 Biscayne Blvd, Miami, FL 33181

Salary starts at $11.00/ hour

Part-Time