Dispatcher, Linehaul

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

Paid vacation, sick time, and holidays

401(k) plan with company match

Medical, dental, and vision insurance

Short- and long-term disability plans

Life and accidental death & dismemberment insurance

Job referral bonus program

Responsibilities

The Dispatcher, Linehaul will be responsible for dispatching drivers to maintain service levels of on-time local and out state deliveries. Ensure drivers are adhering to Hours-of-Service regulations. Notify customers of arrival schedules. Prioritize under pressure in the best interest of the company, customers, and drivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct daily dispatching and weekly scheduling of local and linehaul drivers.

Determine the best delivery methods and negotiate rates directly with vendors and customers.

Manage breakdown situations on the road & coordinate equipment repair with maintenance shop to reduce mechanical failures and delays.

Complete necessary paperwork / data entry accurately and in a timely manner to ensure an efficient and steady flow of information.

Coordinate third party carriers to move overflow loads in cost efficient way.

Develop strong relationships with customers and drivers to reduce the stress that comes with last minute schedule changes.

Comply with company C-TPAT and TSA security procedures.

Perform other duties as assigned.

Qualifications

Minimum of a High School Diploma (or equivalent) and 0-3 years of experience dispatching in logistics/transportation industry preferred. However, a combination of experience and/or education will be taken into consideration.

SKILL AND ABILITIES

Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts.

Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems.

Must have some basic knowledge of the DOT and HOS rules and Regulations.

Must be able to use a computer with the thorough knowledge of Microsoft Windows, Microsoft Word, Microsoft Excel, email and the Internet usage.

Must be punctual to work and be able to handle stress and meet all deadlines in a timely manner with accuracy.

Must be dependable and be able to work independently in a fast-paced environment, under pressure, still with accuracy.

Must be eligible to work in the United States.

At this time, EFW will not sponsor a new applicant for employment authorization for this position.

EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.

EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

Regular Full-Time