Operations Associate Level I (Special Handling)

Overview:

Connecting clients to markets – and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

Business Segment Overview:

Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Position Purpose:

Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Responsibilities:

Primary duties will include:

Maintain prompt and regular attendance

Maintain an understanding of team expectations and company policies

Shared responsibility for team phone and e-mail coverage

Assist on supporting OTC Market Making business clearing through BofAS and Pershing

Understand different OMS & back-office systems

Provide back-up coverage for various team specific tasks and responsibilities as needed

Assist with general questions and inquiries from customers as needed

Develop and maintain strong relationships with other departments & lines of business

Accomplish tasks as assigned

Meet and occasionally exceed job expectations

Reliable in attaining expected results, timely and efficient

Requires moderate supervision

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Qualifications:

To land this role you will need:

Strong critical thinking and analytical skills with high attention to detail

Effective communication skills – oral and written, with an emphasis on customer service

Proficiency in Microsoft Office 365 applications

Ability to take direction, work independently and within a team environment

Adaptable to change in a highly regulated industry

Education / Certification Requirements:

Bachelor’s degree in business, finance or related field or equivalent work experience

SIE and Series 99, or ability to obtain within 60 days

Working environment:

5 Days Onsite

#LI-Onsite #LI-GM1

Permanent