Executive Office Manager

Overview:

With a long history of compassionate service to residents of central Maryland, Stella Maris is a recognized leader in skilled nursing care including outpatient rehabilitation and short-term rehabilitation. Our nursing home facility is located on our beautiful campus in Timonium, MD.

Executive Office Manager

Paid time off (PTO) & company paid holidays

Tuition reimbursement

403(B) retirement plan with generous company match and “Catch Up” provision

Competitive health, prescription, vision and dental benefits

Discounts on auto & home insurance and Verizon plans

Pet Wellness coverage, legal assistance and identity protection

Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program

Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities:

JOB SUMMARY: To provide organizational and general office support for the Administrative office with a high degree of independence, initiative, judgment and decisiveness. Over see administrative support staff to ensure fluidity of the office.

ESSENTIAL FUNCTIONS

Project & Process Management Support includes but may not be limited to:

-Oversees complaint and compliance allegations that come into the Administrative office; initial intake, investigation and notifying appropriate parties and oversee resolution. Process to include follow-up to the complaintent and record keeping for Stella Maris. Participates in compliance calls and initiatives as needed.

-Support the Administration office with matters involving risk including, but not limited to security concerns, quality issues, customer service investigations, etc.

-Coordinates facility-wide construction and/refresh projects to include- recording keeping of the meetings; identifying communication channels, takes initiative to think thru processes and who/what is impacted; keeps Executive Director and SVP of Operations informed of status.

-Personal liaision to Executive Director and SVP of Administration for project management; including but not limited to organizing the process and discemenination of communication to regulatory agencies, working with Mercy IT and communicating to key staff on status of project, etc.

- Functions as the Administrative support for the ED and SVP of operations, schedules appointments, arranges conferences, meetings, travel and maintains calendar.

- Designs, follows, and monitors systems and processes to organize data logically for retrieval and to assure follow-up (tickler) for assigned projects. Suggests improvements in existing processes and implements these improvements.

Qualifications:

Bachelor's Degree preferred

Associate's Degree required

Notary Public preferred

Permanent