Medical Assistant - Jewett Orthopedic Institute, Randal Park

Position Summary:

Position Summary

Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting.

Responsibilities:

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

• Supports and demonstrates effective and professional communication with patients and family members

• Works collaboratively with the administrative and operations staff.

• Gathers patient data through interview and observation.

• Assists patients and families with preparation for examination.

• Assists the physician or APP during examination and procedures.

• Demonstrates competency in specific tasks and skills as defined by the practice.

• Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.

• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling

information to obtain specialty testing, and/or specialty physician consultation.

• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.

• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and

Commitment to Excellent standards.

• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in

Orlando Health policies.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to

the age-specific needs of the patients on his or her assigned department and/or unit.

• Participates in Quality Assurance and Quality Indicator activities as assigned.

• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting

agencies.

• Practices the efficient use of supplies.

• Assists business office as needed with reception, scheduling, and discharge of patients.

Qualifications:

Education/Training

• High school graduate or equivalent.

• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required

Licensure/Certification

Maintains current American Heart Association BLS Healthcare Provider Certification -and-

If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire-

• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) ((url removed))

• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) ((url removed))

• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) ((url removed))

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) ((url removed))

• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) ((url removed))

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) ((url removed))

• Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) ((url removed))

Permanent