Software Quality Assurance Manager

Overview

Lead a newly formed team of software quality assurance specialists who are responsible for executing and evolving a test strategy.

The Opportunity

Set and enforce QA testing standards, policies, and practices

Champion quality across the lifecycle, and assist teams in adopting techniques and practices to improve quality and shift left (e.g., risk assessments, root cause analysis, FMEA, coverage analysis, etc.)

Ensure the consistent collection of quality metrics across the engineering teams, and periodically analyze quality data and recommend improvements

Serve as reporting manager for QA specialists, conduct performance reviews, interviews, and hiring decisions

Manage budget for QA resources

Oversee testers dedicated to engineering teams, provide hands-on mentorship, and promote cross-team collaboration and knowledge sharing

Own the testing and quality tools and ensure their appropriate use

Define the test automation strategy, and stay abreast of technology and tool innovations to drive higher test coverage for lower effort

Why work at JBT

Requirements

Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience

10+ years of industry experience, and 5+ years of experience leading a commercial software team

Energetic, passionate, and creative leader who values people, relationships, and performance

Strong process orientation and ability to consider diverse needs and opinions when establishing process and policy

Able to travel on short notice for up to 25% of the time, domestic and international, to customer sites

Knowledge and Skills

Deep expertise with software testing and quality strategy, methods, and techniques

Excellent communication at all levels of the organization

Knowledgeable of all disciplines across the software development lifecycle

Practical knowledge of test automation tools, issue management tools (i.e., Jira), and test case management systems

Experience in diverse SDLC methodologies including Agile

Experience with embedded software and/or robotics is a plus

Permanent