Medical Equipment Branch Manager

OVERVIEW:

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage

JOB INFORMATION:

Job Summary

We are seeking a dedicated Location Manager to join our team. In this position, you are responsible for day-to-day management of company operations. Exercises management principles to ensure profitability, control assets, and communicate company philosophy and objectives to the staff and community.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Adheres to and implements all company policies and procedures

Calls on key referral sources and maintains key accounts

Conducts in-service training for appropriate staff members at routine intervals on products, telephone techniques, third-party payer procedures or other relevant topics as necessary or desirable to improve service

Conducts physical inventory as required

Develops a CSR team to enhance staff telemarketing skills and ability to identify customer needs

Develops and maintains a working knowledge of current Medicare, Medicaid and insurance regulations

Develops at least one employee per year who can assume a management role

Ensures company standard of inventory level is met

Ensures that Certificates of Medical Necessity (CMN) and other documentation required for reimbursement are procured in a timely manner

Evaluates each employee annually and establishes goals for upcoming year

Initiates appropriate actions on reports and recommendations provided by authorized inspection agencies

Interviews and hires staff as needed and approved by senior management with emphasis on recruiting best-qualified candidates

Introduces and implements a quality improvement program to comply with company and JCAHO standards

Maintains a binder in company that contains all newsletters and other policy correspondence from the Billing Department or payer

Maintains and updates all manuals necessary for company operations and establishes process to evaluate company’s compliance with applicable policies and procedures

Maintains ongoing liaison with company staff, Billing Department, senior management, and / or corporate staff as required

Manages materials procurement and distribution

Monitors and controls the company assets at both the company location and in customers’ homes

Monitors and establishes a positive working relationship with the Billing Department

Monitors company operational expenses to comply with established percentage to revenue limits

Monitors marketing plan and budget monthly

Monitors the A/R aging report to attain A/R goals

Participates in regional/local meetings as requested

Takes appropriate action to ensure that the company complies with applicable laws and regulations

May be required to cover on call, drive a company vehicle and make deliveries to patient's homes

Performs other duties as assigned

Travel

As needed

QUALIFICATIONS:

Employment is contingent on

Background investigation (company-wide)

Drug screen (when applicable for the position)

Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

High school diploma or GED equivalent, required

Preferred Education and/or Experience

Bachelor’s Degree in Business or related or equivalent experience in HME, Home Health Industry, or Business

Experience with medical equipment, preferred

Experience with medical billing practices and of billing reimbursement, preferred

Experience in medical field and administrative record management, preferred

Four years of related work experience, preferred

Medical terminology, preferred

Skills and Competencies

Accurately perform simple mathematical calculations

Effectively communicate in English; both oral and written

Interpret a variety of communications (verbal, non-verbal, written, listening and visual)

Maintain confidentiality, discretion and caution when handling sensitive information

Multi-task along with attention to detail

Self-motivation, organized, time-management and deductive problem solving skills

Work independently and as part of a team

Machines, Equipment and Technical Abilities

Email transmission and communication

Internet navigation and research

Microsoft applications; Outlook, Word and Excel

Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

Lifting may be required

May be required to cover on call, drive a company vehicle and make deliveries to patient's homes

Requires sitting, walking, standing, talking and listening

Requires close vision to small print on computer and/or tablet and paperwork

ROTECH INFORMATION:

Benefits

401k

Medical, Dental and Vision

Life Insurance and Disability

Generous Paid Time Off and Paid Holidays

Employee Discount Program

Employee Recognition Program

Bonus and Incentive Opportunities

Mileage reimbursement (when applicable for the position)

Telephone reimbursement (when applicable for the position)

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Permanent