Systems Engineer II

Overview:

Position Summary

The Systems Engineer II performs administration and support functions in a large multi-server environment. This includes Windows, Linux, UNIX, virtualized platforms, load balancers, kubernetes, containers, and cloud computing. Designs, installs, configures, maintains, performs and tests server based technologies for both server installations of software and implementation of server infrastructure. Administers backup and restoration processes for all Yusen locations. Supports industry standard infrastructure functions like Active Directory, O365, monitoring. Creates and/or maintains infrastructure security including settings for servers, devices in the DMZ, OS patching, and corporate security for endpoints. Tests configurations and monitors the performance of equipment; troubleshoots and resolves problems. Documents installation for applications, system configurations, and their functions.

Responsibilities:

Essential Duties and Responsibilities

Ability to troubleshoot and resolve high level technical issues involving multiple systems and networks on-premise and in the cloud

SAN and general storage administration including capacity planning, performance, storage forecasting, provisioning storage, reclaiming unused storage, archiving old data, and preventing capacity issues.

Performs daily backup administration, maintenance, troubleshooting, validation, and monitoring functions.

Demonstrate understanding of SMTP, TCP/IP, Active Directory, DNS, HTTP, FTP, Virtualization, Kubernetes, Linux, Windows, and other technologies as required.

Deploy server systems and software.

Tunes, monitors and patches servers – either physical or virtual, cloud or non-cloud based.

Engineer systems for new business initiatives

Performs application integration to ensure that all software, infrastructure and communication networks operate properly together.

Conducts software rollouts that target a large group of the user community.

Provides complex technical support to end-users. Provides higher level support for the Help Desk and Desktop groups.

Provides moderately complex technical support to server clients. Resolves problems and manages incidents. Escalates any unresolved problems to manager.

Monitors access to the networks by addressing issues of data security, account generation and file access at the service area level.

Monitors and tests infrastructure and configurations to ensure optimal performance per established objectives.

Maintains configurations of existing systems to ensure proper operation. If required, identifies and communicates local site needs for server infrastructure and software.

Helps to establish and maintain standards for server computer infrastructure and software.

Documents installation procedures for applications. Assists in documenting network management.

Creates and maintains detailed documentation of all computer configurations and their functions.

Mentors and trains team members including peers, junior team members, and service desk.

Supports all infrastructure/software applications used at Yusen Logistics

Assists in the formulation of work schedules for development and maintenance activities.

Will be assigned to an on-call weekly rotation and be expected to resolve issues after normal business hours

Performs other duties as assigned.

Core Competencies

Technical expertise in Infrastructure technologies

Good Analytical thinking skills, problem-solving, and leadership skills

Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Demonstrates ability to comply with YLA Core Competencies: Problem Solving & Decision Making, Accountability & Responsibility, Communication, Collaboration & Teamwork, and Customer Focus.

Qualifications:

Education and Experience

Bachelor’s degree in computer science, information systems or other related field is preferred, but not required as appropriate experience will be considered.

2-4 years’ experience in a large multi-server, multi-site, 24x7 environment using these skills: installation of server infrastructure, server software upgrades/ patches, functional systems design, networking protocols, technical project management, data analysis, Microsoft Windows server administration, Unix server administration, clustered systems administration, VMWare/ Hypervisor virtual server administration, Azure, AWS.

2-4 years’ Experience with cloud services and cloud architecture is desired (ideally Azure)

Experience with administering and maintaining enterprise level backup and disaster recovery solutions

Basic understanding of Microsoft SQL including security, maintenance jobs, query execution is desired

One or more of the certifications listed below is highly desired:

Microsoft Certified Software Engineer

Cisco Certified Network Associate

VMWare Certified Professional

Cloud platform certifications (AWS, Azure, Google)

Demonstrated ability to troubleshoot and solve problems and to communicate with and support clients.

Ability to communicate technical information to non-technical people effectively.

Essential Job Functions

Maintain regular and punctual attendance.

Work overtime as required/ assigned.

Travel overnight as required.

Work cooperatively with others.

Interact with employees and customers in an appropriate manner.

Review and analyze data and information concerning YLA infrastructure technology resources

Plan, prioritize and monitor assigned work activities.

Complete [or oversee the completion of ] assigned tasks/projects in a timely manner.

Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

Medical, Dental, and Vision beginning the 1st of the month following start date

401k with a company match

Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Permanent