Administrative Assistant

Job Description

Salary: $17-$22 Hourly

JOB DESCRIPTION:

We are seeking a highly skilled Administrative Assistant to join our dynamic team. The ideal candidate will be tech-savvy, possessing a strong understanding of various software applications to automate and streamline daily tasks. As a customer-facing role, the Administrative Assistant will play a crucial part in managing a high influx of customer requests, making appointments, following up on inquiries, prioritizing tasks, and multitasking effectively.

RESPONSIBILITIES:

Utilize advanced software tools to automate and streamline administrative processes.

Act as the primary point of contact for customer inquiries, providing exceptional customer service and resolving issues promptly.

Manage a high volume of incoming calls, emails, and requests, ensuring timely and accurate responses.

Schedule appointments, meetings, and events, coordinating with internal and external stakeholders as needed.

Follow up on customer inquiries and requests, maintaining detailed records and documentation.

Prioritize tasks effectively, balancing multiple responsibilities and deadlines.

Assist with administrative tasks such as data entry, filing, and document preparation.

Collaborate with team members to support various projects and initiatives.

REQUIREMENTS:

Proven experience as an Administrative Assistant or similar role, preferably in a customer-facing environment.

Exceptional proficiency in various software applications such as Microsoft Office Suite, Google Workspace, CRM systems, and project management tools.

Strong communication skills, both written and verbal, with a professional and courteous demeanor.

Excellent organizational skills, with the ability to manage time effectively and prioritize tasks in a fast-paced environment.

Tech-savvy mindset, with a willingness to learn and adapt to new technologies.

Ability to work independently and as part of a team, with a proactive and solution-oriented approach.

Bachelor's degree or equivalent experience preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.