Collections Clerk

Job Description

Job Description...

Accountabilities / Responsibilities: Responsible for monitoring EOBs for correct reimbursement and correlating contractual write off amounts to payer contracts. Responsible for making inquiries to payers to correct errors in reimbursement and contractual write off amounts. Responsible for handling patient account inquiries in a timely and courteous manner. Responsible for printing, reviewing and sending out patient statements. Will be cross-trained in front desk duties, benefits verification. Promptly reports unresolved patient complaints to the Business Office Manager. Promptly reports on a daily basis any unresolved payer and/or patient account issues to the Business Office Manager. Research denied claims, denied procedures and outstanding accounts receivable daily to insure center benchmarks are met. Will be cross-trained to inform patients of their financial responsibility to the surgery center as needed. Participates in other business office functions as needed and at the direction of the Business Office Manager. Must be willing to attend software training to keep up with advances in information technology.

Qualifications: High School Diploma. Minimum of 2 years payment experience with local payer market, preferably in an ambulatory surgery center, business office of an acute care hospital or medical office. Experience in record keeping. Minimum of 3 years experience using a medical software system.