PATIENT ACCESS REPRESENTATIVE

Job Description

PORT Health’s mission is to improve the lives, health and well-being of individuals and families dealing with substance use and mental health disorders. We are seeking a compassionate, caring, and dedicated Patient Access Representative to join our collaborative, multidisciplinary Outpatient therapy team designed to provide or arrange access to a full continuum of care for adults and youths.

What You’ll Do

As the Patient Access Representative (PAR), you will be responsible for performing administrative and data entry services at the outpatient clinic to include collecting payments, reimbursements, medical records and data processing. The PAR will serve as the receptionist and provide exceptional customer service to all clients and families visiting the clinic.

How You’ll Benefit

You’ll earn a competitive salary from $14-16 per hour depending on skills and experience. This full-time position offers a primary schedule Monday-Friday from 8 am-5 pm. Being part of our team means we value and encourage your personal growth and development. You’ll earn an hourly salary based on your experience and we also offer competitive benefits to benefits eligible positions.

Our benefits include:

Paid time off and paid holidays

Medical, Dental, and Vision Health Benefits

Life Insurance, Disability Insurance and more

Retirement Plan

Employee Assistance Program and Legal services, when needed

Lots of Merchant Discounts to improve your purchasing power!

Reimbursement for work-related travel

Professional development and opportunities for staff training

What We’re Looking For

To join our team as the Patient Access Representative you must knowledge of Electronic Health Records and medical billing, have a high degree of accuracy in documentation, and have knowledge of insurance processes. We also require:

High school diploma or GED

Experience with mental health population preferred

Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work

If you’re a kind, caring administrative professional seeking a rewarding opportunity where you can make a huge difference in the daily lives of the people you will help, please apply at our website at

About PORT Health

PORT Health’s mission is to improve the lives, health and well-being of individuals and families dealing with substance use and mental health disorders by providing a comprehensive range of services that treat the whole person and empower patients to find their way forward.

We believe in a diverse and inclusive culture that leverages unique strengths, perspectives and viewpoints of its workforce can and will advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand and act to make our organization a safe place for individuals to be their authentic selves.

Applicants of all abilities are encouraged to apply!