Administrative Assistant / Customer Service Rep

Job Description

Polar Plumbing, Heating & Air Conditioning is currently hiring for a full-time Administrative Assistant/Customer Service Rep to assist with our administrative tasks and provide great customer service in the Newburgh, NY area. This Administrative Assistant position earns a competitive wage of $18 - $22/hour, depending on qualifications and experience.

In addition to competitive pay and our supportive culture, we offer this customer service role the following benefits:

Medical, Dental, Vision

A 401(k)

Paid time off (PTO)

Reimbursements

Great training

Notary help

Commissions

Bonuses

Access to a financial advisor,

Our Administrative Assistant can also count on the opportunity to work with an amazing team, uniforms, and a positive environment.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

In this customer service role, you make sure that all of our administrative operations flow smoothly. As an employee-focused company, we want our clients to have the best HVAC experience with us, so you provide office help for them. You warmly greet and communicate with customers, both in the shop and on the phone. You're always kind and quick to answer questions and find solutions to their concerns. As needed, you also interact with vendors and build great relationships with them. You help with permits, accounting, and rebates. You get a great sense of accomplishment using your customer service and administrative skills to help others!

ABOUT POLAR PLUMBING, HEATING & AIR CONDITIONING

We are an award-winning, BBB-accredited company that provides first-class plumbing, heating, and air conditioning services. We offer completely transparent pricing for all our services, so our customers can be sure they're getting the absolute best value for their homes. Plumbing, heating, and cooling are some of the most important aspects of keeping a home comfortable, and we know that timing makes all the difference. That's why we are quick to respond to our customers' needs and why we offer free estimates. As a result, our customers value our honesty and trust that their homes are in the best hands.

Our employees are our most valuable asset in maintaining our customers' trust. Through regular development programs, we ensure that all our employees have the training they need to succeed. We also promote an authentic team mentality and strive to make our employees feel at home in our great company culture, an environment that is more like family than work.

OUR IDEAL ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE REP

Customer service driven - Outgoing and eager to help customers regardless of challenges

Respectful -Treats others with kindness and dignity

Team player - Can work well with others in a group setting

Reliable - Shows up to work on time and prepared

Strong attention to detail - Can complete tasks with thoroughness and accuracy

If this sounds like you, keep reading!

REQUIREMENTS FOR ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE REP

Strong work ethic and motivation

Location: 12550