We are looking for Customer Service/ Material Analystin the Dayton, Oh area. This is a 90-day temp-to-hire position.
I. PRIMARY RESPONSIBILITIES:
Interacts with customers to collect order information. Records customer information into computer. Provides information to customers regarding order status.
II. ESSENTIAL FUNCTIONS:
-Communicates with customers by phone, email, or in person.
-Works with production and shipping department to expedite customer orders.
-Produces Open Order Report.
-Refers complaints of nonconforming part to the quality department for investigation.
-Analysis EDI transmitted orders.
-Researches any customer inquires and informs customer of outcome.
-Wear appropriate safety equipment for work being performed and as directed by company policy
-Maintain a safe work environment through good housekeeping practices.
-All other duties as assigned by supervisor or manager.
III. QUALIFICATIONS AND REQUIREMENTS:
-Excellent oral and written communication skills
-Intermediate computer skills.
-Successful completion of on-the-job training
-Previous Customer service experience preferred.
Criteria:
Must be able to work First shift hours
Benefits will start once hired on
Must have open availability & able to work weekends: Hours for the position are 1rst Shift 8 am -4 pm
Job Type: Full-time
Salary: From $23.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
Morning shift
Work setting:
In-person