Operations Technician II - Federal

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Operations Technician II – Federal OSP Route Surveillance ensures maintenance related activities are accomplished to program and industry standards.

Location

Location: Herndon, VA

The Main Responsibilities

Conduct OSP maintenance and locating fiber optic cable routes

Assist with splicing and testing of fiber optic cable in a field environment

Interface with Miss Utility Call Centers and automated programs

Read and interpret Miss Utility tickets and compare to existing outside drawings

Communicate verbally with construction subcontractors regarding protection and/or maintenance of OSP

Interface with OSP engineers to determine best course of action for repairs

Field inspections of fiber routes

Read and interpret OSP drawings

Complete field reports and incident reports

Provide status of projects/tickets that could affect the OSP

What We Look For in a Candidate

Skills:

Education and Experience:

Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience

Five or more years applicable work experience

Clean driving record

Some local travel required

Security Requirements:

US Citizenship required

Active TS/SCI with Poly

Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$62,700 - $104,500 in these states: VA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333595

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.