Waiter/ress

Requirements:• Fresh graduate or SPM leavers • Good communication skills (Fluent English and Bahasa Malaysia) • Able to work on shift Scopes:Providing the desired standards of service delivery to patrons including greetings and taking food & beverage order.

Have sound product knowledge of all Food & Beverages menu items to advise and recommend to guests.

· Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting.

· Address guests' service needs in a professional, positive, and timely manner.

· Assists servers and hosts whenever required by attentively serving food and Beverage drink including alcohol and non-alcoholic drink · To be thoroughly informed and updated on menu information including on-going promotions · Abide to the procedural flow for food ordering, collection and service · Accurately takes order from guests and firing of orders to kitchen · Develop a complete knowledge of menu items, their garnish, contents and preparation methods · Understanding customer demands, be proactive and strive to upsell all food & beverage items in accordance to demands of the customer · Be ready to answer any guest questions about the menu in a positive and concise way.

· Properly bus the table throughout the meal.

By dessert, all condiments, dirty dishes and silverware should be cleared, except appropriate silverware and beverage glasses that are not empty.

Pay special attention to finer points of service, i.e., water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation.

Experience Required: Min 1 Year/s