Senior Training Manager - Global QSR & FRS

Ecolab is seeking a Senior Training Manager for their QSR & FRS divisions.

For more than 40 years, we have been the global leader in cleaning, sanitation, and food safety for Quick Service Restaurants. Our industry knowledge has earned us the respect of the world’s top limited-service chains. Ecolab’s Food Retail Services division provides a retail dedicated program that helps food retailers maintain a healthy and clean store while resolving food safety issues and enabling growth. Our experts in food safety and operational excellence help protect our customer's brand image and bottom line.

In this role, the Training Manager will play a critical role in ensuring that employees within the QSR & FRS divisions receive effective and comprehensive training related to food industry protocols and practices. Your strategic leadership will contribute to maintaining the highest standards across the organization. Your primary responsibilities will include developing and executing a long-term training strategy aligned with organizational goals and industry best practices. Collaborate with senior management to identify training needs and prioritize initiatives. And creating a curriculum that facilitates strategic training based on the organization’s objectives.

What’s in it For You

The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and a healthy environment.

The ability to make an impact and shape your career with a company that is passionate about growth.

The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

What You Will Do

Develop strategy and leadership for the Learning function

Develop relationships with and understand the training needs of global associates and stakeholders (HR, Talent, Regional Managers)

Participate in SMT/SLT meetings to understand divisional priorities and share training updates

Lead a team of two training managers, providing guidance, mentorship, and performance feedback

Oversee field onboarding training for QSR and FRS new hires (Learning Academy and Foundations)

Upskill global CAMs and SDMs through targeted development programs

Champion Development Season and other enterprise initiatives (Leading to Thrive, One Ecolab)

Represent Specialty divisions with the Ecolab Learning team

Collaborate with Human Resources on Talent projects and PP&D/Talent Assessment Education / HR support when needed

Perform responsibilities of Workday Learning Content Contributor

Support Differentiated Development programs like Manager Essentials and Leader Coach by being an anchor facilitator and sending communications to eligible participants

Manage vendor relationships (NEHA, NRA)

Analyze training data and translate it into compelling stories for stakeholders

Coach and develop the training team members on training skills, latest trends in the industry, and best practices and manage their PP&D process

Execute tactical tasks for the training team like scheduling time off, approving expense reports, leading team meetings, and managing L&D budget plan and spend

Lead divisions to embrace a more effective and strategic use of technology (Microsoft, EMS, Connect, apps)

Communicate with and influence stakeholders, especially senior leaders

Demonstrate willingness to take risks and embrace change to provide more effective learning experiences

Position Details

Location: Greensboro, North Carolina

Minimum Qualifications

Bachelor’s degree

8 years of professional work experience

4 years of people management experience

3 years of years of food industry and safety knowledge and experience

Immigration Sponsorship not available for this role

Preferred Qualifications

5 years of management experience

10 years in a training/teaching role

5 years of food industry and safety knowledge and experience in a learning capacity or as a sales representative

Demonstrated leadership experience

Strong analytical thinking expertise

Excellent communication, problem-solving, and organizational skills.

Strategic mindset and ability to align training initiatives with business objectives

Excellent presentation and facilitation skills

Strong interpersonal communication, conflict resolution, and cross-functional partnership skills

Previous experience supervising a remote team

Proven ability to teach, coach, and support others to succeed

Ability to assess performance and provide constructive feedback

Familiarity with Competency Models

In-depth knowledge of Ecolab policies, protocols, and programs

Experience or expertise with the following: Microsoft Office, LMS (ideally Workday Learning), Easy Generator (or Articulate), ADDIE, Instructional Design, Bloom’s Taxonomy, Learner-centred principles, ROI

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

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