Sustainment Lead

Job Description

As a Sustainment Lead on the Wireless Connectivity Solutions team, the incumbent will work with the team to design, implement, and maintain equipment installation projects in your area of responsibility (Hampton Roads, VA). Serve as the leading member of the Wireless Connectivity Sustainment team collectively responsible for the installation, maintenance, and overall technical administration of wireless connectivity systems. Ensure the 24/7 availability, integrity, security, and reliability of all wireless connectivity systems.

Responsibilities:

Protect data, software, and hardware by coordinating, planning, and implementing network security measures

Organize and oversee the day-to-day operations of Wireless Connectivity Solutions at Hampton Roads locations

Supervise personnel in the management of ship and barge connections at Hampton Roads locations

Coordinate efforts to meet needs of ship schedules at Hampton Roads locations

Maintain and manage computer networks and related computing environments including systems software, applications software, hardware, and configurations

Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems

Replace faulty network hardware components when required

Maintain, configure, and monitor virus protection software and email applications

Monitor network performance to determine if adjustments need to be made

Confer with network users about solving existing system problems

Operate master consoles to monitor the performance of networks and computer systems

Perform disaster preparedness and recovery operations when required

Perform other duties within this scope as assigned

Requirements:

Bachelor’s Degree and 4+ years’ experience in an IT or Engineering related field; or 8+ years direct experience supporting IT network engineering systems

Exceptional degree of customer-service orientation

Security+, Network+, CCNA certifications a plus.

Excellent oral and written communications skills, with direct experience communicating with internal and external stakeholders to meet project and program goals.

Experience managing projects with a minimum of $1M annual budget

Attention to detail, solid organizational skills and ability to multi-task

Strong understanding of Microsoft Office programs

Team oriented, with the ability to work in a fast-paced environment

Prior Military experience preferred

Active DoD Secret clearance, or the ability to obtain a clearance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.