Administrative Service / CSR

Job Description

A growing, fun, and fast pace Insurance agency needs a full time Administrative Service member!

Benefits

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Responsibilities

Your job duties will include.:

Answering the phone and routing calls

Billing services

Handling customer claims

Calling customers to acquire documentation

Adding/Removing vehicles and/or drivers

Reviewing policies at renewal

Retention Specialist

Cross-selling current clients for other lines of business

Lienholder and Mortgagee updates

Scanning and Filing

Any other administrative task as directed by management

Requirements

P&C Licensed in Texas is a BONUS! Compensation is negotiable if Licensed for Insurance sales in Texas

Bilingual is beneficial

Possess a genuine willingness to learn, be coach-able, and work under pressure!

Professional phone etiquette and experience.

Strong communication skills, both oral and written

Be capable of handling customer rejection

Must be skilled at typing (60+ wpm)

Must enjoy talking with people and be confident on the phone

Must be 18 or older (background check will be performed)

Have no felonies

Must have reliable transportation

Preferably live in or near South Arlington 76017