Optician -Trainee

Job Description

WILLING TO TRAIN

Optician Job Summary

We are seeking an energetic, experienced individual to join our company as an Optician. As part of our team, you will work directly with customers to fit and adjust eyewear, assist with new contact lens prescriptions, and answer any customer questions regarding the fit, use, and care of their new frames. This position integrates your knack for fashion and style with your desire to help others with their visual needs. You will deliver top-level customer service to every patient, from initial questions and frame selection to final fitting and adjustments. Our ideal candidate has prior experience in an optical environment, coupled with outstanding customer service and multitasking skills. Knowledge of HIPAA and optical terminology is a strong plus. Previous sales experience a plus.

Optician Duties and Responsibilities

Serve as the first point of contact for walk-in and phone customers, beginning each experience on a positive and helpful note

Adjust new frames and eyewear to create the perfect fit for every customer

Contact lens orders and instructions

Track customer information in our secure database

Make adjustments and clean frames for returning customers

Optician Requirements and Qualifications

High school diploma or GED certificate

Familiarity with medical and optical terminology

Prior experience in an optical environment (preferred, but will train)

Excellent customer service, communication, and multitasking skills

Previous sales experience a plusCompany Description

For 24 years, All About Eyes of Mt. Lebanon, a full-service Optometric practice, has operated in the South Hills area of Pittsburgh. This is a great opportunity for the right person who is looking for a beneficial career with work/life balance.