IT Project Manager (Infrastructure)

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

Job Overview:

The Project Manager oversees and manages domestic, regional, and/or global projects. Responsibilities typically include managing project teams, communications, risk, scope, schedule, cost, quality, and stakeholders effectively ensuring that variance from plan is proactively and effectively mitigated and client expectations are met The Project Manager is expected to have a working knowledge of IT solution development, solution deployment, data migration, solution retirement and/or IT infrastructure and IT cyber security. The Project Manager also compiles and drives documentation for the project, ensuring the accuracy and quality of regulatory data.

Summary of Responsibilities:

Project delivery

Responsible for project delivery with regards to agreed time, scope, cost, quality, successful outcomes, and project value

TEAM COMMUNICATION: Serve as key business/client contact for assigned project responsibilities, establishing working relationships with business/client project teams which result in business/client satisfaction, operational excellence and thereby increase potential for project ROI or repeat client business. Proactively identify and resolve conflicts as needed

For areas of project responsibility, lead core project team(s) and facilitate team's ability to lead extended project team(s), ensuring effective cross-functional teamwork among project team members including both internal and external stakeholders. Depending on size and scope of project(s), this job duty may be performed in collaboration with a Senior Project Manager and/or Project Director

Serve as escalation point for project issues, within area of project responsibility, to internal and external stakeholders, as appropriate

PLANNING: Create, maintain, and manage detailed Project Plans using approved PMO Tools; clearly articulating work breakdown structures of deliverables by phase, activity, and task; with role assignments and estimates to complete on each task

RESOURCE MANAGEMENT: Partner with resource managers and functional owners to identify all resources required to execute the plan, negotiate, and place resource requests and manage the resource plan for assigned projects

COST: Understand the project delivery strategy, costing assumptions and resulting budget for assigned project(s). Create and maintain project accounting records to accurately reflect, by month, by expenditure type and class; project spend-to-date, estimates to complete and estimates at complete; analyzing with explanation any variance between budget, plan, actuals and forecast.

SCOPE: Monitor project scope, schedule, and costs to ensure all remain on track with the contract and with financial performance targets. Initiate and implement appropriate actions to proactively manage the change control process both internally and externally

RISK: Proactively lead both quality control and risk assurance activities to ensure project deliverables are met according to regulatory and business/client requirements

QUALITY: Create and manage variance to required project plans. Per SOPs, implement and monitor progress against project plans and revise as necessary. Ensure that all staff allocated to assigned project(s) adheres to professional standards and SOPs, providing performance feedback to team member’s respective supervisors. Ensure that projects are delivered meeting GxP Quality compliance rules and regulations as it applies to IT projects

Aid in development and maintenance of key project performance indicators, ensuring that the KPIs are within scope of the project charter/contract

Define and manage project resource needs and establish succession plans for key resources

Ensure that Steering Committee is established for projects and lead or co-lead the meeting with the business to ensure that leadership is kept appraised of status, upcoming activities, dependencies, risks, and roadblocks

Develop an understanding of Agile ways of working and Product mindset and assist in moving the organization towards adopting these ways of working

Business Development

In collaboration with relevant departments, support presentations for new projects and client business as required

Perform other duties as assigned by management

Line Management & Talent Development

Trains & mentor new Project Managers in multiple areas of expertise

Qualifications (Minimum Required):

University/college degree (Information Technology preferred) or certification in Information Technology (Fortrea may consider relevant and equivalent experience in lieu of educational requirements).

Experience (Minimum Required):

Minimum of five (5) years of relevant IT project experience in the IT Infrastructure and/or IT Cyber Security area with previous Admin experience in Cloud (Azure or AWS), Cyber, networking, server, voice, database, and/or data center projects.

Strong, presentation, communications and writing skills

Working knowledge of regulatory requirements and IT technologies for the related functional area.

Advanced computer skills (e.g., Microsoft Word, Excel, Project, and Power Point)

Experience managing projects in a matrix and virtual environment

Excellent communication, planning and organizational skills

Demonstrated ability to lead by example and to encourage team members to seek solutions independently

Demonstrated ability to handle multiple competing priorities and to utilize resources effectively

Demonstrated ability to inspire effective teamwork and motivate staff within a matrix system

Financial awareness and ability to actively utilize financial tracking systems

Working knowledge of project management processes and methodologies

Ability to work independently and mentor junior project team members

Ability to negotiate and liaise with business and clients in a professional manner

Ability to present to staff at all levels

Proactively identify and resolve conflicts as need

Preferred Qualifications Include:

Master or other advanced degree

Certifications in Project Management, Program management, SAFE, Agile, Scrum

Global project management experience

Understanding of Agile ways of working and Product mindset preferred

Understanding of GxP Quality rules and regulations as it applies to delivering IT projects

Physical Demands / Work Environment:

No physical demands / work environment factors defined at this time

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit

Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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