Biller

Job Description

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!

Inclusive company culture

Training and Development

Competitive Compensation

Unparalleled Benefits & Wellness (we mean really good)!

401k with a generous match

Career Growth Opportunities

Transfer Opportunities

Share in Company ownership

Employee Recognition program

We are looking for a Biller to join our team! The Biller will be responsible for ensuring that Allen Lund’s carriers and customers are provided with the most accurate, efficient, timely, and professional feedback and resolutions. Major responsibilities of this position include high volume transactions of customer and carrier invoices, invoice resolution, handling in and outbound calls, problem-solving, and building relationships internally and externally. The ideal candidate will be self-motivated, continuously seeking ways to improve his/her performance as well as the department. If this is you, or you like a challenge– let’s talk.

You will

Review high volume of carrier invoices, identifying discrepancies, and resolving carrier billing issues

Bill over 200 invoices daily

Communicate necessary issues with involved parties which may include discussions with internal Carrier Sales and Customer Sales reps.

Identify the appropriate course of action required for resolution and educate all parties involved to prevent a recurrence

Build and maintain strong relationships with our carriers through timely communication and accuracy of information delivered

Handle inbound/outbound calls daily from carriers with a friendly, can-do attitude

Monitor the team email and fulfill requests promptly, utilizing professional and thorough communication skills

Ensure efficiency and accuracy in carrier payment by being attentive to detail

Contribute and strengthen the team driven framework of the department with a positive attitude, and a valued commitment to adhere to rules, objectives, and guidelines identified by managers

Ensure complete and accurate billing to our customers.

Ensure customer-specific billing requirements are met including online portals and EDI.

Routine professional communication with customers and carriers through phone and email.

Process incoming customer and vendor inquiries and requests.

Assist in other general office duties as assigned.

Uphold the company standard following the company principles of Customer, Company, Office

Skills and Experience

Highly motivated

Detail oriented

Focus driven

Billing and AP experience within the industry

Able to multitask

Team player

Able to work in a fast-paced office

Good problem-solving skills

Great at follow-up

Can see an issue and come up with suggestions on how to correct

Can handle a high volume of invoicing and payables - 200+ on a daily average

Experience with invoicing in customer portals...BluJay, TMC, OTM, Manhattan, etc...

Familiar with uploading paperwork to various portals

Works well under pressure and with deadlines

Wants to work with a growing department and be part of its success

Experience within the industry a plus

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.