Temporary Loss Prevention Technical Support

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!”

At Spencer’s and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

Responsibilities

Maintain all Spencer Gifts & Spirit Halloween security equipment including, but not limited to Intrusion Alarm Systems, CCTV Surveillance Camera Systems, Locksmith Services, safes, and security guards

Program/Activate CCTV Surveillance Camera Systems and Intrusion Alarm Systems

Walk stores through installation process and system usage

Create and Update alarm account information through multiple web portals and databases

Provide alarm codes for all members of management

Troubleshoot alarm, camera, and lock systems

Provide technical support for safes including combination change instructions and troubleshooting procedures

Assist with Security Guard dispatching

Assist and Support Corporate Office personnel during emergency situations (lock-downs, fire drills, etc.)

Provide temporary lock-sets for interchangeable core cylinder locks

Log and track system activity

Qualifications

Strong technical skills including computer programming and hardware installation knowledge.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Proficient in Microsoft Suite to include Word, Excel, and Outlook

Excellent written and verbal communication skills

Strong organizational and time management skills

Ability to provide support to other associates

Ability to take initiative and work without immediate supervision

Temporary