Technical Support Specialist

Job Description

Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies.

What makes us cool:

Fun team that is focused on everyone’s success

Laid back atmosphere free of internal politics

Constantly learning new tech on the job

We offer a 401K, health benefits, competitive pay and vacation

The Position:

This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff. In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals. Big egos need not apply. Teamwork makes the dream work!

Need to Have:

Focus and ability to avoid distractions

Persistence in problem solving

Humility to be able to ask for necessary help and support

Commitment to a high level of quality work

Ownership of assigned tasks

Being able to adapt quickly

Punctuality and a clean business appearance

Desire to help others

Ability to learn quickly

Time management skills

Ability to develop relationships with clients and internal staff

Follow process and identify possible improvements

Exemplary written and verbal communication skills

What we will do for you:

Provide a work environment that is truly fun to be in

Give you an opportunity to work on the latest cutting-edge tech

Give you a path for promotion

Teach you about:

Servers

Networking

Firewalls (Fortinet Fortigate)

Hyper-V

Microsoft 365

Azure

Exchange

Active Directory

Cybersecurity

Requirements:

Bachelor’s degree preferred; associate degree required

Reliable vehicle

Pass a drug test and background check

Occasionally work evenings and weekends (IT never stops)

HR Stuff:

Full medical benefits (1st Day)

Annual Bonus

18 days of PTO

401K with 4% match

Full-time

Salary 37-45k

In office position at Greenwood office

Company's website:

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