Manager- Process Excellence (Black Belt)

Please do not send resumes with experience in manufacturing industries.

Job description

REPORTING RELATIONSHIP

POSITION REPORTS TO: SR. Manager – Process IMPROVEMENT (Master Black

Belt) DEPARTMENT: OPERATIONS

POSITION LOCATION: VADODARA, INDIA

Pay: 1,500,000.00 - 1,700,000.00 per year

POSITION SUMMARY

The Manager – Process Improvement (Black Belt) role is specifically designed to facilitate

process/performance improvement activities and quality scores using Lean Six Sigma methodologies.

Black Belts will be working closely with the senior manager on various projects that drive automation,

improved processes/quality, standardization, SOPs, and customer satisfaction.

JOB RESPONSIBILITIES

Lead a small team of analysts for various projects.

Work closely with senior managers, process owners, SMEs to define the goal for improvement,

the defects to be eliminated or improved.

Primarily responsible for data collection, performance analysis and measuring progress by

sharing metrics of findings.

Monitor projects throughout the entire process ensuring timely and successful completion.

For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign

resources based on the direction provided by senior manager.

Provide regular project updates and present data to the Leadership group.

Develop strong working relationships with management, project team and other stakeholders.

Build trust and create a clear communication channel to communicate findings and action items.

Ensure team members are creating knowledge-based documents and documenting processes.

Promotes individual professional growth and development by meeting requirements for

mandatory/continuing education and skills competency; supports department-based goals which

contribute to the success of the organization; serves as preceptor, mentor and resource to less

experienced staff.

KNOWLEDGE, SKILLS, ABILITIES

Bachelor’s degree required; Masters/MBA preferred.

Black Belt certification required, external certification from an approved training program

preferred; Project Management Professional (PMP) preferred.

Self-driven & dynamic leader with 4+ years’ experience with change management, project

management, continuous performance improvement and/or data analysis, preferably in service

industry.

Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and

collaboration.

Solid skills in data collection, aptitude for math and statistical concepts (formal class work in

basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS).

Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word).

Should be able to mentor/lead improvement initiatives independently and collaborate with all

requisite stakeholders in accordance with timelines provided

Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify

process improvement opportunities

Confident on leading Lean/Six Sigma training sessions independently on periodic basis

Must have the knack of logical reasoning while identifying high impact process improvement

initiatives and take them to closure and ensure continuous improvement by taking E2E

ownership

Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with

track record of results driven attitude through project management.

Outstanding communication skills both verbal and written and ability to interact with and present

to C-level executives and board members.

Strong proven business acumen with problem solving analytical, and critical thinking skills.

Enjoy working in a highly collaborative, fast-paced, and dynamic environment.

Job Type: Permanent

Pay: 1,500,000.00 - 1,700,000.00 per year