Sales Trainer

Job Purpose:

The Sales Trainer will lead, design and execute Sales training programs for the assigned region in line with the organization and function imperatives that will enable the Global Commercial Organization (GCO) function to achieve its business strategies. The incumbent will act as the lead for the respective region and will be the one point of contact for all Sales training interventions and ensure maximum participation in line with the agreed training calendar.

Responsible for the Regional Training requirements with focus on Class Room Sessions, Virtual Training sessions and On the Job Sessions.

Contribute in development of Sales training modules and training aids like demos for training

Develop and streamline processes and manage the entire gamut of the Training activities in Sales

Facilitate Training Nominations & Training Calendar creation and execution as per timelines

Perform training Need Analysis at Dealerships via coordination with regions and on the basis of Learning Management System (LMS) data

Establishing feedback systems to assess effectiveness of training programmes and draw vital

inputs to enhance value proposition in the training structure.

Ability to Implement innovative ways of improving knowledge base and skill sets of training

program participants, which help in grow the business

Perform Audit calls to analyse call quality at the dealerships, identify training need and deliver corrective learning sessions

Produce training schedules and classroom agenda, Determine course content according to objectives

Prepare training material including presentations, worksheets etc.

Lead execution of training sessions, webinars, workshops etc. in groups or individually

Maintain reports and data on completed courses, absences, issues etc.

Determine overall effectiveness of programs and make improvements

Continuous evaluation of Dealer manpower and identifies areas needing improvement

Conduct regular audits on training process and training centre inventory

Create monthly MIS wrt. Regional training centre with action plan to improve the same

Involve in critical complaints diagnosis support in resolution

Arrange for and conduct on-site training when needed