Order Entry Representative

Job Summary

The Order Entry Representative works in the Dispatch Center to ensure accurate data entry while assisting customers with ordering quality concrete and building materials. This position is responsible for coordinating schedules of deliveries, which includes order taking, order scheduling, delivery set-up, and effectively communicating with customers, drivers, and the sales team.

Benefits

At CalPortland, we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wide range of benefits to choose from. All regular full-time employees may enroll in a variety of health and welfare plans including medical, dental, and vision plans. Other benefits include life insurance, disability coverage, an employee assistance program, and a retirement program. The company also has a variety of voluntary benefits for employees to choose from.

Compensation

Hourly rate $28.00 to $36.00 DOE

Responsibilities

Obtains orders and changes to existing orders from customers and sales representatives

Data entry of orders

Assists with resolution of customer delivery issues and customer complaints

Maintains proficiency and accuracy in data entry of customer orders

Review orders within the system for proper mix design, travel times, and correct job start times

Manage time effectively, meet personal goals and work effectively with members of the dispatch team

Communicate with customers to provide up to date information regarding the Company’s ability to meet delivery times

Perform departmental clerical tasks including preparation of department reports as well as maintain dispatch/order desk records and data

Education

High School Diploma/GED

Requirements/Qualifications

Strong verbal and written communication skills

Able to interact positively with a broad range of customers, vendors, and contractors

Proficient in Microsoft Office and dispatch systems

Attention to detail and able to multi-task

Preferred:

Prior order entry experience

Knowledge of ready-mix concrete and aggregates

Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated ongoing drug and alcohol testing.