Mosaicx Strategic Account Manager/Cross Seller

For this opening we will consider candidates from the following locations:, United States

Mosaicx is a leading conversational AI company at the forefront of innovation, dedicated to transforming human-machine interactions. Our cutting-edge technology empowers businesses to create seamless and engaging conversational experiences. As we continue to push the boundaries of what is possible, we are seeking a dynamic and experienced professional to join our team as a Cross Seller/Account Manager.

As the core component of our enterprise growth strategy, the Cross Seller/Account Manager will be directly responsible for retaining and growing our existing customer base. This is an excellent opportunity to be in a pivotal role at a rapidly growing company where you can make a huge impact. If you are a strong, customer centric professional with a desire to join a growing company that continues to invest in a growth industry (Conversational AI) and you have a proven track record in customer experience, we would love to hear from you!

What you Will be Doing:

Communicate frequently with our customers to evangelize our offering, maintain relationships, and build report

Responsible for identifying and closing explanation opportunities within current accounts

Support new products/initiatives, working closely with customer, customer success and product team

Act as an advisor or consultant for your customers to provide solutions that Increase their customer experience

What You Bring

Education

Bachelor’s Degree from an accredited college or university with major coursework in business, information technology, or a related field. Equivalent work experience may be substituted in lieu of a degree

Required Experience

3-5 years of experience in a technical, SAAS solution selling sales role or account management position required

Proven experience identifying new sales opportunities within an existing customer base

Self-starter with excellent time-management skills

Ability to learn quickly and work remotely / independently

Superior relationship and interpersonal skills

Excellent written and oral communication skills; experience delivering compelling presentations to large audiences

Willingness to travel to your customers, as needed. 25%-30% travel expected

If you are passionate about pushing the boundaries of AI and driving innovation, we invite you to apply for this exciting opportunity. Join Mosaicx and be part of a dynamic company that is shaping the future of conversational AI.

ABOUT US

Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.