Hotel Front Desk

Qualifications + High school diploma or equivalent + Must have a basic working knowledge of a computer and be able to handle multiple tasks at one time + Must have excellent communication and interpersonal skills able to interact with many types of personalities + Must display very good organization and time management skills + Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks + Must be able to regularly lift and carry up to 20 pounds without assistance + To always maintain a high standard of personal hygiene and appearance + MUST be reliable and able to work day shift, evenings until 11:00 PM, weekends and holidays as needed Responsibilities + Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel + Receiving accommodation reservations from visitors + Taking the details of all arriving guests including payment information securely + Allocating rooms to all guests + Providing the guest with the necessary tourism information + Handling all customer concerns and queries + Issuing receipts to the guests + Ensuring the safety and security of all guests + Balance and properly account for cash drawer at the desk for each shift + Maintain all training requirements as set forth by General Manager + Always wear a provided uniform and name tag on the property + Perform routine cleaning throughout the work area + Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department + Respond to guest's requests for immediate repairs + Report lost-and-found items in accordance with hotel procedures + All other assigned duties + Benefits + We offer our work family competitive pay, Paid Time Off, and Brand offered hotel discounts.

+ You will also get to be part of a team that challenges, mentors, and encourages you during your career!

+ We are an equal opportunity employer and participates in the e-Verify program.

+ All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

+ We care about our team as well as our guests.

+ We strive to go beyond our guests' highest levels of expectation.

We achieve this by training our team to be personally responsible to for ensuring a positive, memorable guest experience.

This, in turn, establishes Raldex Hospitality with a solid foundation for success!