Toyota of Longview - Business Development/Customer Service

Job Description

Business Development Rep – Automotive

Be the best

Be Highly Motivated

Be Driven

Job Responsibilities

Oversee daily BDC department operations

Understand buying profiles and patterns of typical telephone prospects

Run daily/weekly/monthly reports and track results

Record and listen to customer calls

Train BDC staff by reviewing recorded/live calls and outcomes

Determine which customers to contact based on current marketing initiatives

Interface with other department heads

Participate in dealership management meetings

Skills/Qualifications

Successful track record in Internet sales, auto dealership business development centers or Internet sales department

The ability to manage high call volumes, internet leads and call lists simultaneously

Overall knowledge of automotive sales and service department operations

Strong organizational skills and leadership abilities

Familiarity with dealership CRM and DMS systems

Experience in training teams and individuals preferred

Job Requirements

High school diploma/GED

Basic computer skills

Dealership BDC experience

Must have valid driver license

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.