CUSTOMER SERVICE REPRESENTATIVE
Description:
Functions:
Provide outstanding and exceptional customer service
Identify and assess customers’ needs to achieve satisfaction
Deliver prompt and professional solutions for customer inquires
Track and follow-up all customer requests in a timely manner
Handle customer complaints, provide appropriate solutions and alternatives
Keep records of customer interactions
Follow communication procedures, guidelines and policies
Job Qualifications
Male or female, preferably female
Graduate of any Bachelor’s/College Degree
With experience as Customer Service Representative an advantage
Strong customer service orientation
High level of communication skills
Dynamic and self motivated
Can work with less supervision
Computer Literate
Can start immediately
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning, Afternoon
Tuesday: Morning, Afternoon
Wednesday: Morning, Afternoon
Thursday: Morning, Afternoon
Friday: Morning, Afternoon
Saturday: Morning, Afternoon
No experience required for this role
Working rights required for this role
Full time