URGENT HIRING FOR EMPLOYEE RELATION SPECIALIST

Responsibilities:

• Ensure employees’ compliance with company rules and regulations pertinent to contents of

the company's employee manual

• Conduct case investigations; prepare documentation and recommendations for

corrective/disciplinary actions.

• Prepare and issue disciplinary actions, employee contract extensions, end of contract notice,

termination, regularization, and suspension letters.

• Responsible for the follow through of issuance of confirmation letters and probation extension

letters.

• Develop and update a systemized tracker for Administrative Hearing, Attrition, Separated

Employees, and other required reports

• Case management of people related issues such as: disciplinary, grievance and absence

management.

• Conduct Admin Hearings, Exit Interviews and Exit Interview Analysis.

• Plan and prepare company-related events and activities.

• Attend Focused Group Discussions once a month

• Other duties and responsibilities as requested.

Qualifications:

• Must be a graduate of BS Psychology, Human Relations Management, Humanities and the likes

• Must be an experienced Employee Relations Specialist specializing in Labor Relations for a

minimum of 1-3 years in a Business Process Outsourcing Company, specifically in a Call Center

environment with not less than 300FTEs

• Familiar with the Philippine Labor Code and has adept knowledge and experience in handling

Labor Cases

• Experience and exposure in conducting FGD, attrition analysis and recommendations

• Must have had experience in initiating and handling employee engagement activities

• Must have Excellent Verbal and Written English Communication Skill

• Has good Problem Solving and Decision-Making Skills

• Must be willing to be assigned in the night shift / graveyard shift

• Must be able to work weekends and holidays as needed

• Must be willing to work in Bonifacio Global City, Taguig City

Summary of role requirements:

Looking for candidates available to work:

Monday: Morning, Evening

Tuesday: Morning, Evening

Wednesday: Morning, Evening

Thursday: Morning, Evening

Friday: Morning, Evening

Saturday: Morning, Evening

Sunday: Morning, Evening

1 year of relevant work experience required for this role

Working rights required for this role

Expected start date for role: 31 May 2024

Full time