Leasing Specialist (BPO/US Account Experts)

ROLE SUMMARY

Our client is looking to expand with the help of an outgoing Leasing Specialist who is detail-oriented and enjoys completing tasks thoroughly. If you’re the type of person who has a deep desire to organize anything and everything, then this job is perfect for you. As a Leasing Specialist, you will be the first point of contact for prospective residents, assisting them throughout and coordinating the successful completion of the application process.

SCHEDULE: 9:00 AM – 6:00 PM Pacific Daylight Time (12:00 AM – 9:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

Respond to all leads received within 24 hours of receiving an inquiry

Lease all vacant units within a territory of properties

Conduct property tours and sell features and benefits of available homes and community amenities to prospective residents

Perform background checks, credit checks, and all other pre-lease qualifying information within 24 hours of receipt of the application

Follow up with all applicants about their application status and notify if it was approved or denied

Input data entry to communicate with team members on the status of vacant units

Explain all lease terms to residents and execute the leasing contract

Input financial information for the leasing contract and coordinate with the resident specialist to ensure accuracy

Manage multiple leasing email aliases for the company and direct messages to the appropriate respondent

Verify accuracy on move-in checklists

Handle seasonal data auditing to ensure accuracy within company systems and software

Answer phone calls to the office and respond to all voicemails

Market available properties, update descriptions, pricing, and photos as needed

QUALIFICATIONS

A Bachelor’s degree in the related field

Experience in a multi-client environment

Strong computer aptitude, which includes expertise with Microsoft 365 applications

Strong organization, oral and written communication skills

Analytical skills with particular attention to detail

Aptitude in data management, analytics, reporting preparation

Ability to function in an autonomous environment—independent worker, self-directed

What awaits you upon securing the position?

Attractive compensation

Assured allowances

Leave credits

Overtime Pay

Night differential benefits

Comprehensive health and life insurance upon hiring, covering one free dependent

Special anniversary incentives

13th-month salary bonus

We provide the necessary equipment!

Other Details

Work Schedule: Night Shift

Full Time

Permanent WFH set-up

Summary of role requirements:

Looking for candidates available to work:

Monday: Evening

Tuesday: Evening

Wednesday: Evening

Thursday: Evening

Friday: Evening

2-3 years of relevant work experience required for this role

Working rights required for this role

Full time