Receptionist

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Guest Arrival

·Provide superior customer service to meet on-site client’s expectations

·Provide a consistent Guest welcome and registration process for individuals and groups

·Adhere to required levels of security standards for registration and access control

·Provide arrival and transportation options and information

·Adhere to time standards and ensure the mechanism of contacting the host is accurate and up to date

Client floor & Meeting Room Management

·Take ownership of the Client floor and meeting rooms, re-setting, keeping the rooms and spaces clear and in functioning order

·Work seamlessly with other team members such as the catering, cleaning and IT support team, potentially inspecting works done prior to releasing the rooms back for use

·Keep up to date with health & safety standards, and be the recognized point of contact in an emergency or evacuation

Switchboard / Telephony

·Provide consistent switchboard and telephony call and answering skills

Concierge & Value Add

·Provide concierge services and information, ranging from cloak & luggage storage, business services such as printing & copying, lost and found and VIP escort

Site Operations Management

·Seek ways to constantly reduce costs and improve operational standards.

·Maintain premises in neat and good working condition at all times.

·Maintain duplicate desk/meeting room keys in good order

·Achieve Key Performance Indicators and Service Level Agreement targets

·Handle incoming and outgoing calls, filter for “scam” callers, and route to appropriate employee

·Take messages if employee is unavailable and share message with employee

·Receive visitors and inform that visitor has arrived

·Guide visitors on Security Sign-in procedures and issue appropriate Security Passes to visitors

·Ensure visitors are offered refreshments while waiting.

·Manage and maintenance the upkeep of the front office/ reception area so that it is presentable at all times

·Maintain external conference room booking schedules to maximise efficient use of space

·Answer and Soft Transfer to Calls

·Manage conference room supplies and provide tea/coffee to participants in meetings

Mailroom Services

·Assist in recording all mailroom services, including sorting/arrangement and delivery to user.

·Coordinate and facilitate the delivery person to assign the location and handling parcel.

·Receiving and assist arrange to Singpost for normal mail/parcel delivery.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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