Workers Compensation Manager

Job Description

The ideal candidate should have A minimum of 2 years of experience handling claims in a work comp or medical environment. Previous case management experience is preferred. A Case Manager is the main point of contact for the client and all issues involving claim management, providing a range of legal support to the Workers’ Compensation Attorney, and the efforts of a successful case outcome. Spanish speaking is required. Experience in Needles Neos is helpful. The case manager works directly with the Workers Compensation Attorney/Hearing Representative. The Case Manager will be responsible for the management of the assigned caseload and manage upwards of approximately 75-90 cases from beginning to end or until we and/or client have received settlement. Those responsibilities include processing new intake files by making initial contact with the client, verifying intake packet with the client, opening the file on the firm’s case management software, sending representation/opening letters, setting up initial medical appointments, obtaining subpoena records, and enter all notes relating to each case on the firm’s CMS.

Communication will be a large part of responsibilities, so the ability to handle a large volume of telephone calls and emails from clients, insurance companies, defense counsel, doctors and medical facilities, and any other parties associated with the case will be crucial.

The case manager also medically manages the cases by requesting treating physician changes, setting + attending IME/PPD evaluation appointments, and following up with doctors for reports or status. Review of all correspondence is required for each case as well as updating every file with medical evidence by obtaining medical reports.

You will also ensure client is receiving all Workers Compensation benefits they are entitled to, request doctor panels for case development, prepare files for hearings, creating medical index, preparing document indexes, and any additional duties required for the clients benefit. The job requires drafting hearing requests when insurance companies have failed to respond to our requests for benefits.

Salary depends on experience. The firm pays for Health, Vision, Dental, Life, STD and LTD after 2 months. 401(k), profit sharing, and defined benefit plans are also available upon eligibility and successful completion of 12 month of employment. PTO and Holidays.Company Description

Busy law practice specializing in Workers' Compensation & Personal Injury.