Deskside Support Technician

Job Description

Duration

2 years

Req Description

Description

Resource will provide W7/10 Deskside/Network Support to remote field locations. We need a trusted and responsible resource that can work with little or no supervision to support these remote sites.

Technician Requirements:

Day to Day support—of end users—customer service

2 to3 years+ of 100 % day to day Deskside (Hands on support) experience in a corporate environment (any where in that experience range 2.5 to 4 years)

Window OS and MS office support experience

Client Networking support

Desktop/Laptop Installation/de-installation experience

Desktop/Laptop hardware support

A+/N+/MCP or and technical certifications are a huge bonus.

On-Site Deskside Support. Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD, excellent written and verbal skills are a MUST.

Enterprise Req Skills

desktop,imac

Job Title

Desktop technician

Top Skills Details

1. 2 to 3 years Windows 7/10 Desktop Support experience in a corporate environment.

2. 2 to 3 years End user client support specifically in a windows corporate environment

3. Experience working with Active Directory (password resets, account lock outs, etc)

Worksite Address

Wilmington,Delaware,United States,19803

Additional Information

Drug Test Required

false

Experience Level

Intermediate Level

External Communities Job Description

One of our clients is looking for a desktop support technician. Ideal candidate has 3-5 years of desktop experience as well as imac.

EVP

You will be working for a global insurance provider working with executives and associates.

Work Environment

Insurance company

Additional Skills Tags

Additional Skills & Qualifications

They have service now for their ticketing system. Someone who is familiar with Service now is a nice to have

Business Qualification

Impact to the Internal/External Customer

They need additional support for the internal employees.