Customer Service Representative

Job Description

K9 Resorts Luxury Pet Hotel of Lone Tree is Now hiring for full time and part time Customer Service Representatives!

We are the only true luxury pet resort in Colorado and are looking for individuals that not only love dogs but are warm and outgoing. Individuals that are excellent in communicating with all types of people. The CSR. position is responsible for providing every client with a "wow experience". Your purpose is to make every person and dog that walks in feel comfortable, confident, and like a VIP.

Essential Job Functions:

• Fluent in Microsoft Office and well - versed in computer usage

• Greets all guests coming into the building

• Accepts payments from customers

• Takes custody of pets and makes sure they are properly placed in the building

• Answers telephone inquiries

• Provides tours of the facility to potential guests

• Responsible for feeding and medicating of all dogs. Performs body checks.

• Provides personal playtimes for dogs.

• Has the ability to bath, sanitize boarding and day care accommodations and monitor daycare if requested by Managers.

Qualifications:

• Must complete K9 Resorts Certification Program for a Customer Service Representative

• Must be customer service oriented

• High School Diploma or equivalent

• Previous experience is preferred but not required

• Some weekend and holiday hours are required

• Must be able to lift 50 pounds

This job offers competitive salary, bonuses, excellent working environment and ample growth opportunities.Company Description

ABOUT K9 RESORTS

INTERNATIONALLY RECOGNIZED, MULTI AWARD-WINNING PET CARE

At K9 Resorts Luxury Pet Hotel, we strive to provide the best pet care experience for your dog. We would like to take this time to thank you for your interest in our premier pet resort. Our love for animals can be traced back to 1999, when our Founders and CEOs, Steven and Jason Parker, were just 14 and 12 years of age. Steven and Jason started their own pet sitting business called K-9 Guardians Professional Pet Sitting because they loved dogs, and the thought of earning a few extra bucks at such a young age was exciting to them. Later on, the young entrepreneurs realized they wanted to make pet care their careers and, in 2005, K9 Resorts Luxury Pet Hotel was born in Fanwood, NJ.

We’re proud to be internationally recognized and trusted for a variety of reasons, some of which include our:

Flawless customer service

Cage free luxury boarding

Loving and caring staff

State of the art facilities

Numerous groomers, veterinarians, trainers, and other local pet professionals prefer K9 Resorts because they feel it appropriately accommodates pets’ needs. Not only do they recommend our dog care resort to their clients, many of their pets board here as well. We consider this to be the highest compliment any pet care facility can receive and it is something we are enormously proud of.

MULTI AWARD-WINNING PET CARE

K9 Resorts Luxury Pet Hotel is honored to have been rated the top pet care franchise in the nation by the IBPSA. Our luxury pet resorts have been referred to as the best pet service providers by New Jersey Monthly Magazine, Monmouth Health & Life Magazine, New Jersey Monthly Magazine, The Courier News, and Suburban Essex Magazine.

Some notable features our internationally recognized facilities offer include:

Fully computerized, accurate, and reliable reservation system

A top-of-the-line PetAirapy UV air purification and ventilation system

Hospital-grade sanitation procedures

State-of-the-art flooring systems with built-in Microban antimicrobial protection

Premium Kuranda dog beds

Cage-free options for maximum comfort

Our team of pet care professionals takes the time to understand the individual needs of our guests and you can trust us to take the time to accommodate your dog’s needs as you see fit.

WHAT MAKES K9 RESORTS DIFFERENT

Our state of the art facilities have been consistently rated within the top three in the nation and provide world class accommodations and care to our guests. We are proud to lead the way in the pet hospitality industry. Our entire facility is split into separate zones to reduce the number of guests that occupy one area. While this carefully designed layout is a more expensive way to construct a pet care facility, it significantly reduces pets’ stress levels when they are boarding with us. Your dog’s comfort and your peace of mind are our top priorities.

On behalf of the entire team at K9 Resorts, we would like to thank you for your interest in our award-winning pet care facility. Please reach out to us for more information about how we can accommodate your pet’s needs and exceed your expectations.