Client Service Ambassador

Serve as the primary point of contact for clients, providing exceptional customer service and support.

Build and maintain strong relationships with clients through regular communication and engagement.

Understand client needs and requirements, and provide tailored solutions and assistance.

Coordinate with internal teams to address client inquiries, requests, and issues in a timely manner.

Ensure client satisfaction and retention by delivering high-quality service and resolving any concerns effectively.

Proactively identify opportunities to upsell or cross-sell products or services to existing clients.

Stay updated on company products, services, and industry trends to better assist clients.

Maintain accurate client records and documentation in the CRM system.

Requirements: Previous experience in a customer service or client-facing role.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and customer-focused mindset.

Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.

Proven track record of building and maintaining client relationships.

Knowledge of CRM systems and basic computer skills.

Bachelors degree or equivalent qualification preferred.

Contact: Interested candidates can send their CV