Shift Manager

Job Description

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement OpportunitiesThe Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. As a member of The Great Greek Family, youll enjoy a fun, fast paced work environment in one of the fastest growing franchises in the United States.

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Qualifications:

High school diploma/GED

Previous food service experience

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills